BT…

After spending half the day on the fone…again…BT have finally decided the is actually a fault somewhere…but it definitely isnt at the exchange (of course it isnt) so they have aranged an engineer. He’s arriving on the 8th Jan i guess it takes 10 days to get from the support center to crewe…about 2000 miles??
Anyway that will be almost exactly 4 weeks since i was switched on to ‘broad’band and out of those 4 weeks only 2 and a half days has the speed been over 15kB..not good is it? I also contacted the billing department and asked them about a rebate..and they said i would get a rebate for every day it isn’t working properly?!?! so thats EVERY day is it? (she didnt like that question lol)